Effective October 2025
McGill-Queen’s University Press (“MQUP,” also referred to as the “Press,” “we,” “us,” or “our”) prioritizes appropriate handling of your Personal Information (as defined below).
This Privacy Policy sets out our practices for the collection, use, processing, communication, transfer, retention, and disposal (collectively referred to as “processing” or “process”) of the Personal Information of individuals who visit our website, www.mqup.ca (“MQUP Website”), use our products and services, make submissions, and communicate or interact with us in any manner.
In this Privacy Policy, the word “you” refers to any individual whose Personal Information is processed by MQUP. “Personal Information” means information concerning a natural person that directly or indirectly allows the person to be identified. Information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered to be Personal Information.
This Privacy Policy also informs you of your rights regarding your Personal Information processed by us.
By accessing, browsing, subscribing to, or otherwise using the MQUP Website, our products, or our services, or by otherwise interacting with us, you agree that MQUP may collect, use, disclose, and process your Personal Information as described in this Privacy Policy.
Privacy Policy Changes
We reserve the right to modify, alter, or otherwise update this Privacy Policy at any time, so we encourage you to regularly review this policy.
The current version of this Privacy Policy will be posted on the MQUP Website. If we decide to change this Privacy Policy, we will post a new version of the policy reflecting these changes on the MPUQ Website. The “Effective Date” at the top of this policy indicates when it was last updated.
Your continued access or use of any of the MQUP Website, products, and services following the posting of any changes means you agree to those changes. If you do not agree to the changes in our policy, it is your responsibility to stop accessing or using the MQUP Website, our services, and our products and to advise us that you wish to withdraw your consent in the manner described below.
Purposes for Collecting Your Information
We collect Personal Information from you:
- to manage our operations;
- to conduct research;
- to create, manage, and maintain a unique user account and profile on the MQUP Website for you to register or purchase our products and services;
- to process your purchase orders for our products and services and provide you with our services and products;
- to provide you with other customer support and communication;
- to better understand your preferences and provide you with newsletters and other tailored offers if you opt in to receive them;
- to conduct analyses and evaluations to improve our MQUP Website, products, services, and marketing communications;
- to respond to your inquiries, provide you with information, and communicate with you about products, listings, events, and services you request;
- to communicate relevant offers and targeted listings to you if you opt in to receive them;
- and as otherwise permitted or required by law.
Unless we advise otherwise, your information will only be used for the purposes for which it was provided or to contact you. We will limit the information we collect to what we need for those purposes.
Collection of Personal Information
We only collect Personal Information that you provide or that is otherwise provided to us on your behalf, which may include:
- Contact and identity information, such as your name, email and postal address, telephone number, and institutional affiliation. For institutional or corporate users of our services, we may need to collect representatives’ names and other personal details.
- Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your internet connection and the equipment you use to access our Website, IP address, location information (to the extent that this can be determined from your IP address), and usage details.
- Any other information you provide to us.
Disclosure of Personal Information
Unless applicable law requires or permits us to do so, MQUP will not disclose your Personal Information to third parties without your consent, nor will we rent, sell, lend, or otherwise market your Personal Information to a third party. We may disclose your Personal Information without your consent in certain situations:
- When we are required or authorized by law to do so: applicable laws may permit or require the use, sharing, or disclosure of Personal Information without consent in specific circumstances, for example if a court issues a subpoena, to comply with relevant laws, to establish or exercise our rights, to defend against a legal claim, to protect our rights or the rights of others, to protect property, or to enforce this Privacy Policy or the terms and conditions of the MQUP Website, including, when necessary, to establish or collect amounts owed to us. If this happens, we will not share more Personal Information than is reasonably required to fulfill that particular purpose.
- When the services we are providing to you require us to give your information to service providers who are performing services on our behalf. These service providers will be obligated to treat your Personal Information in accordance with the requirements of this Privacy Policy.
- If the information is public-record information specified by regulation and the disclosure is directly related to the purposes for which it was recorded in the public record.
Occasionally, we may transfer your Personal Information outside of Canada, including to service providers located outside of Canada to process and/or store Personal Information for us. In such cases, your Personal Information will be subject to the applicable laws of another jurisdiction. Contact our Privacy Officer at the address below for information about our policies and practices regarding service providers located outside of Canada and about how these service providers collect, use, disclose, or store Personal Information on our behalf.
Withdrawing Your Consent
You may be entitled to withdraw your consent to our collection, use, and disclosure of your Personal Information. However, if you withdraw your consent, we may no longer be able to provide certain services or products to you.
If you wish to withdraw consent to processing, please contact our Privacy Officer at the address below.
Promotional emails will contain an “unsubscribe” link allowing you to withdraw your consent and remove your email address from our mailing list.
Accuracy of and Access to Your Personal Information
You have a right to request access and, if necessary, a correction to your Personal Information collected by us, subject to certain exceptions prescribed by law. For example, we may not be able to fulfill a request that would reveal Personal Information about another individual. If your request for access is denied, we will notify you in writing and explain why.
To request access or a correction to your Personal Information, please contact our Privacy Officer at the address below. We may take reasonable steps to verify your identity before granting access or making corrections.
Retention of Your Personal Information
Except as otherwise permitted or required by applicable law, we will retain your Personal Information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we will keep Personal Information about your purchases on the MQUP Website for purposes such as warranty and product information.
Under some circumstances we may anonymize your Personal Information so that it can no longer be associated with you.
Protection of Your Personal Information
We follow industry security standards to protect the Personal Information we collect and receive. In particular, we have put in place appropriate physical, technical, IT, and administrative safeguards to protect your Personal Information against confidentiality incidents.
Despite these measures, given the risks inherent in the use of the internet and computer systems, we cannot ensure or warrant the security and confidentiality of any information you transmit or provide to us. If you have a user account on the MQUP Website, you are responsible for maintaining the secrecy of your password and other account information.
If you have reason to believe that Personal Information has been compromised, please contact our Privacy Officer.
Partnering Organizations and Third-Party Sites
MQUP works with partners who have their own privacy policies, for which MQUP is not responsible. Interested parties should review the privacy policies of those partners’ sites. If you purchase a product or service, subscribe to a promotional program such as a newsletter, or participate in a contest, promotion, or event that is offered by a third party together with MQUP or under an MQUP brand, you may need to provide or withdraw your consent with that third party separately. For further information on how our partnering organizations process your Personal Information, please contact our Privacy Officer at the address below.
The Website may provide links to third-party websites, plug-ins, services, social networks, or applications that are not affiliated with us. Clicking on those links or enabling those connections may allow the third party to collect or share data and Personal Information about you. We are not responsible for those other websites, plug-ins, services, social networks, or applications, their privacy policies, or how these third parties treat information about their users. We advise you to consult their privacy policies before sharing any Personal Information.
Privacy Officer Contact Information
For questions about our Privacy Policy, or to access or change Personal Information collected by MQUP, please contact our Privacy Officer:
McGill-Queen's University Press Privacy Officer
1010 Sherbrooke Street West
Suite 1720
Montreal, QC H3A 2R7
Canada
privacy.mqup@mcgill.ca